Page 5 - Industrial EN
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Guarantee and security
CUSTOMERBENEFITS
The leverage of NOVOL’s competitive advantage is the delivery of the
benefits which meet the key customer requirement: the safety of coating
processes.
SECURITY OF YOUR INDUSTRIAL COATING PROCESSES
The packaged solutions from NOVOL include
continuous technical assistance, access to
laboratory resources, fast complaint handling,
ahotline,and24/7servicecare.
Each solution package is tailor-made for
strategic customer groups, which include small
andmediumenterprises.
NOVOL WARRANTY SYSTEM
NOVOL provides each business partner with
a 5-year warranty on coating durability.
A warranty this long is the written testament of
NOVOL’s competences as a manufacturer and
supplierofhigh-qualitysolutions.
The benefits of the warranty are key to the manufacturers, users, and end
customers of products with NOVOL coatings. The 5-year warranty requires
no costs from the users of our products. Trained and certified production
plants are eligible for the 5-year warranty. The warranty requires perfor-
mance according to the latest product Technical Data Sheets and NOVOL’s
recommendations.Thewarrantyisalsoaqualitymarkofaperfectlyplanned
anddeliveredcoatingservice.
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